Benchmark guidelines on Communication Assistants

Co-authored by hugely respected academic and law reformist Dr Emily Henderson and Michelle Bonetti (Moretalk Director) the Benchmark’s guidelines on Communication Assistants focus on optimising communication support for individuals with diverse needs. Communication Assistants play a crucial role in facilitating interactions for people who face challenges in all justice contexts.

This Guideline assists professionals to understand the scope and boundaries of the Communication Assistant Role. Background and training of CA’s is outlined, Benchmark underscores the importance of confidentiality in maintaining trust and privacy between the Communication Assistant and the Professionals. This principle ensures that sensitive information shared during interactions remains protected and respected.

Overall, the Benchmark guidelines on Communication Assistants serve as a valuable resource for fostering inclusive communication environments, and guide the understanding of the CA role to ensure collaborative partnerships fostering communication access.