Explore our FAQs below to learn more about how Moretalk can help.

• How can a Communication Assistant help a person in my family?

  A Communication Assistant (CA) helps family members with communication challenges. They assess how a person communicates, suggest ways to make talking easier, and provide support in different situations like court cases, (specialist assessments, and meetings) Their goal is to ensure everyone can understand and be understood.

• What types of communication challenges can a Communication Assistant assist with?

  CAs assist with a range of communication challenges, including those related to intellectual disabilities, neurodiversity, and mental health conditions. They work to ensure that your family member can understand and be understood in important situations.

• How do I know if my family member needs a Communication Assistant?

  If your family member has difficulty understanding or expressing themselves, especially in complex or formal settings, they might benefit from a CA. Have a look at this information on Communication Flags to help us find out what worries you have.

• What is the process for getting a Communication Assistant for my family member?

  The process starts with a referral, often from a professional involved in your family member’s case, such as a lawyer, social worker, or healthcare provider. The first step is to get a referral for a specialised CA assessment. The CA will provide information to the agency to let them not only know all about what is hard for the person with their talking, listening and understanding, but also what others around that person need to do to help.

• Can a Communication Assistant help outside of legal settings?

  Yes, CAs provide support in various contexts, including healthcare, education, and community services. They help ensure that your family member can effectively communicate and understand important information in any setting. Get in touch with us and we can discuss your needs.

• What kind of training do Communication Assistants have?

  All CAs are experienced Speech Language Therapists with specialised training in communication support. They receive additional training and mentoring to work effectively in justice and other formal contexts.