Explore our FAQs below to learn more about how Moretalk can help.

• What is the role of a Communication Assistant?

  Our role is to assess and assist with the functional communication of people. We implement specific strategies and accommodations to help them give evidence or understand in court. We partner with professionals to ensure the individual’s understanding and expression are complete and coherent.

• How do I know when to refer someone for Communication Assistance?

  Except in the most obvious cases, it can be difficult for a lawyer or judge to decide if a person needs a CA. Communication impairments are often subtle and well-hidden. Even where speech language and communication needs are obvious, experienced lawyers/judges often underestimate the severity of its impact. Find out more here.

• What training does a Communication Assistant have to do their job?

  All Moretalk Communication Assistants are experienced Speech Language Therapists, specialists in communication. They receive additional specialist training in the role of a Communication Assistant, including practical experience and mentoring in justice contexts.

• In what settings do Moretalk Communication Assistants work?

  Moretalk Communication Assistants work within various settings, including New Zealand Courts such as Family, Youth, Matariki, District, and High Courts. We also work regularly with participants who are part of Oranga Tamariki processes such as Family Group Conferences.

• How long does it take to get a Communication Assistant engaged?

  This will depend on a number of factors. Once the referral has been sent to the court it must be put before a judge for a CA to be appointed for the initial assessment and report. The registrar then sends the referral to us and we allow up to 4-6 weeks to complete and submit the report to the court. We can sometimes do it within a shorter time frame depending on the participant’s availability for the assessment and our team’s capacity at the time.

• How can a Communication Assistant be appointed?

  Applications to the Court for a Communication Assistant can be made by any party, including the Crown, Court, Defence, or on the Judge’s own motion. While there is no resource for CA engagement in initial police interviews, assistance may be provided for second police interviews with Crown funding. Click here to download a referral form.

• What does the assessment process involve?

  Once engaged, a Communication Assistant conducts a specialised assessment of the person’s speech, language, and communication skills. This brief (up to 2 hours face-to-face) but detailed assessment evaluates attention, concentration, listening, understanding, and expressive abilities to identify needed assistance.

  We appreciate the assistance of lawyers to ensure the assessment session is coordinated. The CA must attend this session with a responsible 3rd person. Lawyers (for Defendants) and OCs (for witnesses) often find the process enlightening in learning about the person’s communication challenges.

• What happens after the assessment?

  Our findings are outlined in a comprehensive report submitted to the court. This report includes recommended accommodations to adapt court processes for effective communication and strategies for all interactions with the vulnerable person. It may or may not recommend ongoing CA support.

• How is a Communication Assistant appointed for pre-trial and trial assistance?

  Following the report submission, counsel applies for the CA to be appointed for pre-trial assistance and at trial. As neutral officers of the Court, CAs are not witnesses or support people. Assistance can include adapting documents to easy-to-read versions, helping defendants understand charges, and aiding in the sequencing and structuring of questions to ensure comprehension.